Opera 3 Telesales

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Telesales and Route Management.

To help you manage intensive telesales, order processing, warehouse management and distribution, VIATEC has had great success with Pegasus Opera 3 Enterprise.

It gives you the kind of control and flexibility you need to manage call cycles, order templates, order/buying history and delivery rounds/routesThe Rapid Order and Distribution System (ROADS), which seamlessly integrates with Opera 3 Enterprise, gives you the tools to make your telesales and order processing more productive, responsive and efficient.

Key Benefits

telesales

  • Accurate customer buying history and behaviour
  • Elimination of paperwork and wasteful duplication and great improvement in credit control information
  • Daily Call Lists
  • On Screen Picking List
  • Shows previously ordered items (what and when)
  • Batch traceability and “best before dates”
  • Dual Quantities (e.g. units and kilos)
  • Associated items prompt (burgers prompts for buns!)
  • Special price list by customer groups/customers
  • Template orders
  • Printing of despatch dockets by route/by customer
  • Waybills printing
  • Batch scan signed despatch notes back into accounts
  • Award Winning Pegasus XRL

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Key Benefits:

  • Call Scheduling/Lists

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  • Template Orders

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  • Rapid Order Entry

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  • Maximise Sales

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